Privacy Policy

Privacy Protection Policy for SUNCUE Husk Furnace, Grain Dryer, and Solar Water Heater
For complying the Personal Data Protection Law, regulations of protecting privacy right, valuing the users of SUNCUE husk furnace, grain dryer, and solar water heater (hereinafter: “Users”), and protecting the personal data of Users, SUNCUE Company Ltd. (hereinafter: “SUNCUE”) has the Policy for protecting personal privacy right as follows:

1. Personal data protection
1.1 For focusing on the protection of personal privacy right of Users, the use and storage of User’s personal data in the service of cloud monitoring sever for SUNCUE husk furnace, grain dryer, and solar water heater (hereinafter: “Service”), SUNCUE will not provide User’s personal data to anyone without relationship to this Service if the User does not agree in advance.
1.2 For protecting personal privacy of Users, Users must keep the internet passwords and personal data with the due care of administrator. Do not provide the exclusive internet passwords and personal data to anyone.

2.Collection, handling, and usage of personal data
For the collection of personal data of Users through providing service by SUNCUE, SUNCUE will handle and use the personal data within the following collection, using goal, method, service scope and works. Handle the data by the Personal Data Protection Law and related regulations of protecting privacy right. Unless judicial institutes order SUNCUE to provide the data under due process of laws, SUNCUE will not provide the personal data to anyone or use it for other purposes.

3. Purpose of personal data collection
For providing better Service of SUNCUE husk furnace, grain dryer, and solar water heater in cloud monitoring server, SUNCUE will collect the personal data through the Service process of usage of SUNCUE husk furnace, grain dryer, and solar water heater by User under the goal of the specific legal code number 090 of purchaser, users, management and service in the Personal Data Protection Law.

4. Category of personal data collection
For the legal code number C001 of recognizing personal: Email information of users, SUNCUE collect the personal data of Users in the cloud monitoring server.

5.Period, area, object and method of handling and using personal data
5.1 Period: from the day of using the Service of SUNCUE husk furnace, grain dryer, and solar water heater in the cloud monitoring server by Users until the day of requesting to stop using the personal data or stop using the Service by Users.
5.2 Area: all countries around the world
5.3 Objects and method:
Objects: for the Users of SUNCUE husk furnace, grain dryer, and solar water heater in the cloud monitoring server with the exclusive internet accounts and passwords for log in by Users.
Method: for collecting information of using SUNCUE husk furnace, grain dryer, and solar water heater by log in with Email account of Users personal data.
5.4 The Users shall be able to exercise the following rights with regard to his/her rights of personal data by the Personal Data Protection Law to SUNCUE:
5.4.1 the right to make an inquiry of and to review his/her personal data;
5.4.2 the right to request a copy of his/her personal data;
5.4.3 the right to supplement or correct his/her personal data;
5.4.4 the right to demand the cessation of the collection, processing or use of his/her personal data; and
5.4.5 the right to erase his/her personal data.
When Users need to make an inquiry of, review, request a copy, supplement or correct, demand cessation of computer handling, use and delete, please contact with SUNCUE customer service line for applying to exercise above rights of Personal Data Law. SUNCUE customer service will handle it in working days.

6.Protection of users account and exclusive passwords
6.1 For using the complete Service of Users must provide his/her Email account of personal data of SUNCUE husk furnace, grain dryer, and solar water heater in the cloud monitoring server. Otherwise, the Service may not be available without User’s Email account.
6.2 For protecting the privacy of Users and providing safe Service, SUNCUE protect the information of SUNCUE husk furnace, grain dryer, and solar water heater in the cloud monitoring server by the exclusive passwords. Users must keep the exclusive account and passwords with best efforts. SUNCUE will protect the personal information safely with reasonable cloud monitoring technic and internet safety procedure.

7.Revise of SUNCUE Privacy Protection Policy
7.1 For complying with current laws, referring to alteration of marketing and environment, protecting the personal data and privacy rights of Users, to provide better using environment of Service of SUNCUE husk furnace, grain dryer, and solar water heater in the cloud monitoring server, SUNCUE will irregularly revise the Privacy Protection Policy.
7.2 When Users has any question of SUNCUE Privacy Protection Policy of SUNCUE Husk Furnace, Grain Dryer, and Solar Water Heater in the cloud monitoring server or protection of personal data. Please contact with SUNCUE customer service by telephone or Email as follows:

SUNCUE Company Ltd.
Customer service telephone: 0800-69-3939, +886-4-23397171
Email address: tw@suncue.com

三久公司粗糠爐、乾燥機及太陽能熱水器遠端監控保護隱私權政策
三久股份有限公司(下稱:三久)遵循「個人資料保護法」及保護隱私權規定，並重視三久粗糠爐、乾燥機及太陽能熱水器用戶(下稱:用戶)的個人隱私權，為保護用戶的個人資料，三久公司的保護個人隱私權政策內容如下：

一、保護個人資料之安全
1.1.三久著重保護用戶的個人隱私權，三久針對關於三久粗糠爐、乾燥機及太陽能熱水器之雲端監控主機服務(下稱:服務)使用及存取用戶之個人資料，若未經用戶本人事前同意，三久不會將用戶的個人資料交付與服務無關之任何人。
1.2.為保護用戶個人隱私，請用戶必須以善良管理人之注意，完善的保管網路密碼及個人資料，勿將專屬網路密碼及個人資料提供給無關之任何人。

二、個人資料之蒐集、處理、利用
三久在提供服務時透過雲端監控主機所取得用戶的個人資料，三久將依下列所說明之蒐集及使用目的、方式及範圍，在服務工作內進行處理及利用個人資料，並依照個人資料保護法及保護隱私權之相關法律規定處理，除非有司法單位依法律程序要求三久提供外，三久不會將用戶個人資料作為其他用途或提供予任何人。

三、蒐集個人資料之目的：
三久為提供完善的三久粗糠爐、乾燥機及太陽能熱水器服務內容，以進行用戶之雲端監控服務，在個人資料保護法之法定特定項目編號為Ｏ九Ｏ之消費者、客戶管理與服務之目的下，三久將透過用戶使用三久粗糠爐、乾燥機及太陽能熱水器之雲端監控服務過程中來蒐集個人資料。

四、蒐集之個人資料類別：
三久於雲端監控主機內蒐集用戶的個人資料，為法定編號C001辨識個人者：
用戶之電子郵件資訊。

五、處理及利用個人資料之期間、區域、對象及方式：
5.1.期間：自用戶開始使用三久粗糠爐、乾燥機及太陽能熱水器之雲端監控服務之日起，至用戶要求停止使用個人資料，或用戶停止使用服務之日為止。
5.2.區域：世界各國
5.3.對象及方式：
對象：在於用戶之三久粗糠爐、乾燥機及太陽能熱水器之雲端監控服務，用戶之專屬網路帳號以密碼登錄使用。
方式：以用戶之個人資料電子郵件帳號登錄，蒐集及利用三久粗糠爐、乾燥機及太陽能熱水器之數據。
5.4.就個人資料之權利，用戶依個人資料保護法得對三久行使以下權利：
5.4.1.查詢或請求閱覽。
5.4.2.請求製給複製本。
5.4.3.請求補充或更正。
5.4.4.請求停止蒐集、處理或利用。
5.4.5.請求刪除。
用戶有查詢及閱覽、製給複製本、補充或更正、停止電腦處理及利用、刪除等需求時，請用戶與三久客服專線連絡申請，以行使上述個資法權利，三久客服人員將在工作日內進行處理。

六、保護用戶帳號及專屬密碼
6.1.用戶必須提供個人資料之電子郵件帳號，才能使用三久粗糠爐、乾燥機及太陽能熱水器之雲端監控完整服務，否則將無法使用該服務。
6.2.為保護用戶的隱私權及提供安全服務，三久提供之三久粗糠爐、乾燥機及太陽能熱水器之雲端監控必須以專屬密碼保護，用戶應妥善保管專屬帳號密碼，三久將以合理之雲端監控技術及網路安全程序，盡力確保用戶個人資料之安全。

七、三久公司保護隱私權政策之修訂
7.1.三久公司遵循現行法令，並參考市場及環境的變動，為保護用戶之個人資料及隱私權，以提供將來更好的三久粗糠爐、乾燥機及太陽能熱水器之雲端監控使用環境，三久公司將會不定期的修訂保護隱私權政策。
7.2.用戶對於三久粗糠爐、乾燥機及太陽能熱水器之雲端監控服務之保護個人隱私權政策，或保護用戶個人資料有關之疑問，請利用以下客服專線電話或電子郵件與三久客服聯絡。

三久(股)公司
客服專線：0800-69-3939、+886-4-23397171
電子郵件：tw@suncue.com